Terms & Conditions / Privacy Policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern DIGG'S relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘DIGG' or ‘us’ or ‘we’ refers to the owner of the website whose registered office is at 11-13 Irish Street Dungannon Co Tyrone. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

Price

All prices given are in pounds Sterling (GBP), however, these can be converted accordingly by selecting your appropriate currency. Such prices are inclusive of taxes but do not include delivery charges. In the event that a product is incorrectly priced, DIGG reserves the right to cancel an order and will alert the buyer, following which a full refund will be given.

Ordering

Feel free to browse our site, selecting which items you would like to purchase by selecting to add them to the shopping basket. When you are finished shopping, go to the Checkout to complete your order. Here, you will be asked to review your order before being prompted for your payment details. Please ensure all details are correct to avoid any problems. In the case of errors or delay, we will contact you by email or phone. Please note: This website uses cookies to monitor browsing preferences and to follow the checkout process. When purchasing, you are submitting your personal details for the purpose of obtaining that item(s). If you do allow cookies to be used, the following personal information may be stored by us for marketing programmes and to help better the performance of our website.

Stock

Though we do our utmost to ensure our website is constantly up-to-date, stock can often sell-out fast. In addition to this, we also have a shop located in Dungannnon Co Tyrone Northern Ireland and so availability is subject to change. On the occasional instance when this might happen, we will endeavour to reorder stock or offer alternatives.

Cancellations

Unfortunately once payment has been debited from your account, we are unable to reverse the process. In this case, you will have to follow the returns procedure for a refund or exchange.

Faulty Goods

In the unlikely event that you receive a damaged or defective item from us, please email us at caroline@diggchildrenswear.com or call our shop on +44 (0)2887729697 quoting your reference number, so we can arrange to get a replacement to you or provide you with a full refund.

Questions and Complaints

We strive to maintain a high standard of customer service and satisfaction. If you have any questions regarding stock, delivery or any other general query, please don’t hesitate to contact us and we’ll be happy to help. Should you be dissatisfied with our service for any reason, please let us know so we can rectify the issue for next time. You can email us directly on caroline@diggchildrenswear.com or by phone on +44 (0)28 87729697

Artwork

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Liability

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and products offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Other

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Privacy Policy

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a ‘User’) of the website (‘Site’). This privacy policy applies to the Site and all products and services offered by company.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use ‘cookies’ to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Company may collect and use Users personal information for the following purposes:

– To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

– To personalise user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

– To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

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